Updating LDK Hardware Dongles

LDK hardware dongles are currently only bundled with MotoSim EG-VRC Educational software. These dongles are easily identified by their red color. 

When a license update is requested, the customer must provide the Yaskawa Support Services (YSS) with a C2V file (Customer-To-Vendor) of the hardware dongle that they want to update. 

The following must be performed by the customer:

1. Insert the LDK hardware dongle into a USB port on the PC that the Application and Key driver have been install on.

2. Type the following into the address bar of any web browser. -> http://localhost:1947_int_/devices.html

3. Select “C2V” button for the specific Protection Key that you wish to update. NOTE: If you have multiple hardware dongles installed, you can determine which hardware dongle you are working with by selecting the “Blink On“ button next to the “C2V” button.

4. Open the file location for the download.

5. Verify that the file is the proper file by comparing the first part of the file name with the Key ID obtained first graphic of this instruction and email it to YSS.

YSS will create an updated license file V2C (Vendor-to-Customer) per current standard operating procedures and email this file back to the customer. 

The following must be performed by the customer:

1. Insert the LDK hardware dongle into a USB port on the PC that the Application and Key driver have been install on.

2. Type the following into the address bar of any web browser. ->  http://localhost:1947_int_/checkin.html

3. Select the “Select File…” button.

4. Locate the correct V2C file and select Open.

5. Select the “Apply File” button.

6. A message will appear telling the informing you that the update was successful.