Checklist When Yaskawa Cockpit is Down

Check YCPStartup

• Open YCPStartup  and check if status is blue
  
• If status is yellow, click START button to restart any closed tabs. For more information on which applications are closed, you can press CTRL+ALT+P to see a detailed list of applications.
• Check to see if cockpit is working properly. If not, go to the next step.

Check RMS

• Open the RMS application and verify that controllers are checked and connected.
• If a controller is unchecked, check the controller and click “Reload”
• If a controller says “Disconnect” continue to the next step.
• If all controllers are checked and connected, continue to step 4.

Verify You Can Ping Controller(s)

• On the computer click the Start menu and type cmd to open a Command Prompt dialog box.
• Type (without quotation marks) “ping 192.168.1.1” replacing 192.168.1.1 with the IP address of a controller on your system.
• You should see the following:
  
• If you do not, check your connection. If your connection is ok, go to the next step.

Check RobotDC

• Open the RobotDC application and verify the status beside the controller is connected.
• Make sure the “Start Measurement” is selected at the bottom (should be gray).

Email Log Files

• If you are still experiencing issues navigate to “C:\Program Files\YASKAWA\YASKAWA Cockpit\APData” and zip up the log folder.
• Email log folder to softwaresupport@motoman.com with a description of the issues you are seeing.